We are seeking experienced Claims Coordinators/Project Coordinators to manage insurance claims and support restoration projects from start to finish.

Role Overview:
Coordinate incoming claims, communicate with insurance carriers and clients, and ensure accurate documentation throughout the restoration process.

Key Responsibilities:

• Act as primary contact for new and active claims
• Open, track, and manage claims from intake to completion
• Communicate with adjusters, carriers, contractors, and homeowners
• Schedule inspections and field appointments
• Maintain claim files, reports, invoices, and correspondence
• Submit required documents to insurance partners on time
• Support project managers with administrative tasks
• Monitor deadlines and follow-ups to avoid delays
• Deliver exceptional customer service

Qualifications:

• Bachelor's degree required
• Restoration or construction experience strongly preferred
• 1+ year in claims or project coordination
• Strong computer skills and ability to learn new systems
• Excellent communication, organization, and multitasking abilities
• Detail-oriented and dependable in a fast-paced environment